Privacy Policy

phoenixcopywriting (P.IVA IT04567890417), Via della Pace, 20, 61011 Case Badioli (PU), Italy, is the data controller for personal data collected through this website.

Data we collect

We collect only data you provide directly: name, email, phone number via contact or checkout forms; project briefs sent by email or contact form; payment transaction data handled by Stripe (we do not store card details); and server log data (IP, browser type, referrer).

How we use your data

• To respond to enquiries and deliver purchased services
• To process payments via Stripe
• To communicate project updates and delivery
• To comply with Italian and EU legal obligations

Legal basis

We process your data on the basis of contractual necessity, legitimate interest, and legal obligation. We do not process data for marketing purposes based on consent.

Data sharing

We share data only with Stripe Inc. for payment processing and email service providers for transactional emails. No data is sold, rented, or shared with advertising networks.

Retention

We retain personal data as long as necessary to deliver services and comply with Italian tax law (typically 10 years for invoicing records). Contact enquiries that do not result in a purchase are deleted after 24 months.

Your rights (GDPR)

As an EU resident you have the right to access, correct, delete, or restrict processing of your data. Contact us at: hello@phoenixcopywriting.com. You may also lodge a complaint with the Italian data protection authority (Garante) at www.gpdp.it.

Cookies

We use only essential technical cookies. We do not use advertising or tracking cookies. See our Cookie Policy for details.

Contact

Via della Pace, 20, 61011 Case Badioli (PU), Italy
hello@phoenixcopywriting.com